Privacy Policy - SONGUIDE

At SONGUIDE, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By using our services, you agree to the practices described in this policy.

1. Data Controller

Niklas Oberli

c/o CillART GmbH

Dorfstrasse 5

5057 Reitnau

Switzerland

Email: contact@songuide.com

2. What Data We Collect

Waitlist Signup Data

First name
Last name
Email address
Language preference (English or German)
Your consent to receive product updates (optional)
Privacy-friendly hashed IP address (for abuse prevention)

Survey Responses

If you complete our survey, we collect your responses to help us understand your needs and improve our product. This data is stored alongside your waitlist signup.

Website Analytics

We use MicroAnalytics, a privacy-friendly analytics service that does not use cookies. It collects anonymous usage statistics (page views, referrer sources) to help us improve our website.

Technical Data

We automatically collect basic technical information such as browser type, device type, and access times through our hosting provider for security and performance optimization.

3. Legal Basis for Processing

Consent (GDPR Art. 6(1)(a))

We process your email address and survey data based on your explicit consent when you join our waitlist or complete the survey. You can withdraw this consent at any time.

Legitimate Interest (GDPR Art. 6(1)(f))

We process technical data and analytics for security, fraud prevention, and website improvement, which are legitimate interests that do not override your rights and freedoms.

4. How We Use Your Data

To verify your email address and confirm your waitlist signup
To collect feedback and understand your needs for product development
To send you product updates and launch announcements (only if you consented)
To notify you when SONGUIDE launches
To analyze website traffic and improve user experience
To comply with legal obligations and prevent abuse

5. Data Sharing and Third-Party Processors

We only share your data with trusted third-party service providers who help us operate our website and services:

Supabase (Postgres Database)

Stores your waitlist and survey data. Servers located in Zürich, Switzerland (EU-equivalent data protection).

Vercel (Website Hosting)

Hosts our website. Servers located in Frankfurt, Germany (EU).

Resend (Email Service)

Sends transactional and marketing emails on our behalf. Servers located in Ireland (EU).

MicroAnalytics

Privacy-friendly analytics service that does not track individual users or use cookies. Based in the EU.

We never sell, rent, or trade your personal information to third parties for marketing purposes.

6. International Data Transfers

Your data is processed within the European Economic Area (EEA) and Switzerland. All our service providers are located in regions with adequate data protection standards (Switzerland, Germany, Ireland).

7. Data Retention

Unverified signups: Automatically deleted after 14 days if you don't confirm your email address (GDPR compliance).
Verified signups: Retained until you request deletion or unsubscribe from our communications.
You can request deletion of your data at any time by contacting us.

8. Your Rights (GDPR & Swiss Data Protection)

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure ('Right to be Forgotten'): Request deletion of your personal data.
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Withdraw Consent: Withdraw your consent for marketing emails at any time via the unsubscribe link in our emails.
Right to Object: Object to processing based on legitimate interests.
Right to Lodge a Complaint: File a complaint with your local data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us: contact@songuide.com

9. Security Measures

We implement industry-standard security measures to protect your data, including HTTPS encryption, secure database storage, hashed tokens for sensitive operations, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Cookies and Tracking

Our website does not use cookies for tracking or analytics. MicroAnalytics operates without cookies and respects your privacy by design. Your browser may store technical cookies for session management, which are essential for the website to function.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The 'Last Updated' date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: contact@songuide.com